Dog Day Care

We accept dogs of all ages as long as they are fully vaccinated including a Kennel Cough vaccination. An up to date vaccination record must be available for inspection at any time.

Dogs must be up to date with flea and worming treatment.

No dogs will be accepted without first having come for a visit with their owner.

Dogs should not be aggressive towards people or other dogs.  Clients will advise Halo Dogs of any previous aggression shown towards people or dogs.  Clients will immediately advise Halo Dogs of any veterinary or behavioural change in their dog that may affect their interaction with people or other dogs.

All dogs (boys and girls) must be neutered unless under 6 months of age.  Dogs under 6 months of age displaying sexual behaviour must be neutered. Chemical castration is acceptable.

We will administer any supplied medication according to the instructions provided. Dogs with regulated epilepsy and diabetes are welcome, as are blind and deaf dogs.

Clients may either send their own food with full instructions or alternatively Halo Dogs can provide food from Burns, The Natural Dog Food Company, Hills, Lily’s Kitchen, Iams or Nature Diet.

Halo Dogs provide a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

Customers will provide keys to their property for the collection and drop off service.  Halo Dogs staff are CRB checked and are fully insured for key holding.

Collection times are between 8-10am with return home between 4-6pm.

Dogs will be exercised, socialised and trained on and off lead with other dogs in the secure environment of Halo Dogs facilities.  Dogs may be split into small groups as required for the welfare of all dogs.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

This service is provided Monday to Sunday including Bank Holidays. Bookings and cancellations should be made with as much notice as possible, but are acceptable up to 23:59 on the previous day.

If we arrive to collect a dog and are subsequently cancelled, a Cancelled Upon Arrival fee becomes payable.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

Dog Walking

We accept dogs of all ages as long as they are fully vaccinated. A Kennel Cough vaccination is recommended, but not compulsory. An up to date vaccination record must be available for inspection.

Dogs must be up-to-date with flee and worming treatment.

Halo Dogs provide a safe and professional service as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

Customers will provide keys to their property.  Halo Dogs staff are CRB checked and are fully insured for key holding.

Dogs will primarily be exercised individually, on lead locally to your home. Group walks or off lead walks at our centre can be arranged.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

This service is provided Monday to Sunday including Bank Holidays. Bookings and cancellations should be made with as much notice as possible, but are acceptable up to 23:59 on the previous day. However we do ask that Weekend and Bank Holiday bookings are made by 2pm on the previous working day, i.e by 2pm on Friday for weekends

If we arrive to collect a dog and are subsequently cancelled, a Cancelled Upon Arrival fee becomes payable.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

 

Pet Sitting

We accept cats and dogs of all ages as long as they are fully vaccinated. An up to date vaccination record must be available for inspection.

Pet’s should be up-to-date with flee and worming treatment.

Dogs or Cats will be visited at you property.  Your dog or cat will be socialised for at least one hour per visit.  Water will be changed and they will be fed if required.  Clients will provide their own food with full instructions.  We will let the dog out into the garden, if required and clean up as standard.

Dogs should not be aggressive towards people or other dogs.  Clients will advise Halo Dogs of any previous aggression shown towards people or dogs.  Clients will immediately advise Halo Dogs of any veterinary or behavioural change in their dog that may affect their interaction with people or other dogs.

We will administer any supplied medication according to the instructions provided.

Clients accept that in the case of an emergency their pet may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

Customers will provide keys to their property.  Halo Dogs staff are CRB checked and are fully insured for key holding.

All pets must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016 for dogs.

This service is provided Monday to Sunday including Bank Holidays. Bookings and cancellations should be made with as much notice as possible, but are acceptable up to 23:59 on the previous day.

If we arrive to collect a dog and are subsequently cancelled, a Cancelled Upon Arrival fee becomes payable.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

Residential Training

We accept dogs of all ages as long as they are healthy and fully vaccinated including Kennel Cough. An up to date vaccination record must be available for inspection.

Dogs must be up-to-date with flee and worming treatment.

No dogs will be accepted without first having come for an initial assessment with their owner.

We will administer any supplied medication according to the instructions provided. Dogs with regulated epilepsy and diabetes are welcome, as are blind and deaf dogs.

Clients may either send their own food with full instructions or alternatively Halo Dogs can provide food from Burns, The Natural Dog Food Company, Hills, Lily’s Kitchen, Iams or Nature Diet.

Halo Dogs provide a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

Dogs will be exercised, socialised and trained on and off lead with other dogs in the secure environment of Halo Dogs grounds.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

Dogs will be collected from the client’s property at a pre-arranged time.  Clients will be charged a fee for each week. Part weeks will be charged at the full week rate of residence.

1-2-1 Dog Training

We accept dogs of all ages as long as they are fully vaccinated. An up to date vaccination record must be available for inspection.

Dogs must be up-to-date with flee and worming treatment.

Halo Dogs provide a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

Dog Training Classes

We accept dogs of all ages as long as they are fully vaccinated including Kennel Cough. An up to date vaccination record must be available for inspection.

Dogs must be up-to-date with flee and worming treatment.

Girl dogs in season can not attend group classes. All dogs must remain on a short (not extendable) lead, unless otherwise instructed by an instructor.

Dogs should not be aggressive towards people or other dogs.  Clients will advise Halo Dogs of any previous aggression shown towards people or dogs.  Clients will immediately advise Halo Dogs of any veterinary or behavioural change in their dog that may affect their interaction with people or other dogs.

Halo Dogs provide a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

Dogs will be exercised, socialised and trained on and off lead with other dogs in the secure environment of Halo Dogs grounds.  Dogs may be split into small groups as required for the welfare of all dogs.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

Dog Agility

Young dogs will not be accepted for agility sessions. Furthermore all high impact activity should be avoided whilst their skeletal systems are still forming.

Therefore we only accept dogs for agilty who meet the following criteria:

Small breeds >12 months old

Medium breeds >18 months old

Large breeds > 24 months old

All dogs must be physically fit, in sound health and be fully vaccinated including Kennel Cough. An up to date vaccination record must be available for inspection.

Dogs must be up-to-date with flee and worming treatment.

Dogs should not be aggressive towards people or other dogs.  Clients will advise Halo Dogs of any previous aggression shown towards people or dogs.  Clients will immediately advise Halo Dogs of any veterinary or behavioural change in their dog that may affect their interaction with people or other dogs.

Halo Dogs provide a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or when using equipment.

Clients accept that in the case of an emergency their dog may require veterinary care.  Customers therefore authorise Halo Dogs to seek veterinary care as appropriate.  Customers accept full liability for the cost of all veterinary care and will settle any fees directly with the veterinarian involved. Our vets are Dr Russell Welsh BVSc BSC Hon MRCVS, Dr Charlotte Searle BVetMed MRCVS, Dr Harriet Nicholson BVetMed MRCVS and Dr Lisa Bottrill BVetMed MACVSc MRCVS from Village Vet, Potters Bar. Out of hours provision provided by The Royal Veterinary College, South Mimms.

All dogs must wear a collar and up to date id tag. Microchipping is highly recommended and will be mandatory from 6th April 2016.

Invoices are sent via email on the last day of the month. These can be paid via bank transfer or online through your client account portal within 14 days.

Late payment charges apply for all overdue accounts:

15-20 days @ 10% total outstanding balance

21-30 days @ 15% total outstanding balance

31+   days @ 20% total outstanding balance

Additionally once 31+ days have elapsed, no further bookings can be made until the outstanding balance is paid in full.

General

Halo Dogs provides a safe and secure environment for dogs as far as reasonably possible.  Clients accept that there are reasonable risks involved when dogs interact with other dogs or use equipment.  This may include but not be limited to injury or death, to the client’s dog, another dog or person which may result from dogs biting, fighting, being handled, trained or transported.

Clients will advise Halo Dogs of any relevant veterinary conditions.

Clients will advise Halo Dogs of any problematic behaviours or behavioural changes in their dog.

Dogs that are new to the services of Halo Dogs may experience a higher level of physical and mental activity than they are used to.  This may initially result in tiredness or aching muscles on their return home.  We provide our services on farm land and so clients should expect their dog to get dirty and possibly hair to get matted.

Dogs must wear a flat collar at all times and have an identification tag and arrive with a regular lead (not extendible lead).  It is highly recommended that dogs are Microchipped and this will become mandatory from 6th April 2016.

An application form must be completed before any services can be provided to clients by Halo Dogs.  Clients must advise Halo Dogs of any relevant changes to their circumstances.  Provision of any services to clients implies that they have understood and agreed to these terms and conditions.

Halo Dogs may withdraw services from any customer or dog at any time without prior warning or reason given.

These terms and conditions may be subject to change at any time without prior notification.

Halo Dogs will not share client details with any other organisations, however we do routinely provide information to customer’s vets out of professional courtesy.  The client should advise us if they object to this.

Privacy and Cookie Policy

This privacy policy sets out how Halo Dogs uses and protects any information that you give us when you use this website.

Halo Dogs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Halo Dogs may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 18.05.2015.

What we collect

We may collect the following information: name and title, contact information including email address. Demographic information such as address and postcode.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website does contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us, or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we are required to by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:

Halo Dogs, 303 The Ridgeway, Enfield EN2 8AN